Based on a recent and not very official study, I am helpful 50% of the time when fielding questions at the nearby Publix. I was able to assist one fellow shopper with locating some pasta. That reminded me of my trip to another grocery in Kentucky last weekend in search of pasta. I finally had to ask an employee for help and I followed her to the bread section of the frozen foods area. Make sense? Uh…nope. She explained that they had moved frozen items around in the freezers, but had not updated the signs.
The second Publix question came from an older gentleman, who obviously was sent on a mission by his wife. He asked if I knew where to find phyllo dough. That stumped me because that is something adventurous cooks use and I have used it once. I did help him with the pronunciation so he could have more confidence when he asked an employee. I thought it would be located in either the pastry or bread section. He explained that he looked in the pastry section and we were standing in front of the bread section. We both scanned the items in that freezer with no luck and he went on to ask an employee.
So, if you see me in a Publix near you, there is a 50% chance that I can assist you in a search. Tip: It is best to stick to questions about common or easy-to-prepare items.